Web Design Certified with 251 credit hours. Highly developed organizational skills; work efficiently and effectively to meet all deadlines. Proven ability to combine many tasks to complete on time. Recognized as an upbeat team player with a "can-do" attitude.
Technical skills
- Adobe Flash
- AdobePhotoshop
- Dreamweaver
- XHTML
- CSS
- SQL
Education
Austin Community College Austin, TX (2009 - 2010)
- Web Master Certification
- Design and build website from ground up
- Emphasis of Design and Usability
Aims Community College Greeley, CO (1991 - 1993)
- AAS Degree, Computer Information Systems
- Math secondary interest
Employment
HPUX Systems Engineer (Verizon Jan 2006 - Feb 2011).
Provide world-class implementation and support of the UNIX computing infrastructure for Verizon's information processing business units in support of internal and external customers. Provides team direction and guidance for specific technical areas assigned. Coordinate metrics and statistics for members of the Executive Team. Provide day-To-day support for new project and existing production systems. Utilizes ISO9000 approved processes in the completion of their assigned tasks. Provide technical assistance to fellow team members as required. Complete the implementation of properly approved change requests. Perform OS patch and software certifications.Senior Systems Analyst (MCI Jan 1997 - 2006).
Maintained third level support for dialog and UNIX based SMART/Call data call centers. Configured Alpha dialers for customer service platform. Built and helped architect and SMART/Call application for an MCI data call center. Monitored and maintained UNIX systems in support of MCI data call centers. Developed and maintained team website, which was based on a LINUX system using Microsoft FrontPage.System Administrator (MCI Jan 1996 - 1997).
Managed, maintained and configured Alpha dialers in support of more than 10 MCI data call centers. Maintained second-level support at MCI Dialogue Call centers. Gathered and researched data in support of developers for Dialogue Call centers. Provided support for a multi-tier telephony application layer, which mediated communication from a switch to a host client.Senior VAX Administrator (MCI Jan 1994 - 1996).
Monitor VAX systems in support of flawless operations of 8 data call centers. Prepared and loaded customer data leads onto VAX systems in support of MCI data call centers.